West Coast Steam Clean is unlike any other carpet cleaning business because our guarantee is more than just words on a page: it’s something our entire staff lives by while on duty. Our IICRC certified technicians always stand by their work with pride, knowing that they have done all possible to satisfy a client’s expectations. They dedicate themselves to building genuine rapport with all clients, looking at the results of their service from the client’s perspective.
The guarantee of West Coast Steam Clean starts with the prompt arrival at your home or office, and continues with a thorough observation of the problem at hand to utilize the perfect procedure to remedy the problem. From there we guarantee you a fair price, to proceed with the best cleaning or restoration humanly possible, and lastly to make sure you’re satisfied with our service. From carpets, upholstery, air duct, and dryer vent we are able to clean or restore your home or office for a fair price. At West Coast Steam Clean, we’ll listen to you and pay attention to the particular areas of concern you point out.
Furthermore, West Coast Steam Clean guarantees that we will only advise you on what needs to be cleaned and not push any extra sales on you. We take pride in being honest and fair. Other companies may try to squeeze you for all you’re worth, but we’ll never resort to that.
The highest level of performance is the status quo for everyone on our staff, and we match our performance with the high-quality of our equipment.
If for any reason we don’t meet your expectations, tell us so, and we’ll be more than happy to take care of your concerns by re-cleaning areas that don’t meet your expectations. We will also be honest, and quickly tell you up front if, for example, your carpet is reaching the end of its life or if there is a stain that is impossible to completely eradicate.
At West Coast Steam Clean, our guarantee is real.